Project Support is designed to allow you to manage everyday tasks that require an on-site presence as well as scale up services for specific initiatives as needed. C3 Integrated Solutions offers three layers of Project Support:
- Strategic Support provides advanced, senior level support for planning and strategy exercises.
- Tactical Support accomplishes regular tasks associated with the execution of various projects.
- Onsite Support provides technicians at your location to resolve any issues that may arise.
This service is built around typical initiatives that most organizations encounter and is designed to be flexible enough to fit the unique requirements.
Strategic Services are intended to deliver organizational level impact and involve the planning and execution of corporate technology strategy. C3 Strategic Services are usually built around a specific scope of work and specific corporate objectives. Typical examples include:
- CIO Advisory
- Business Continuity Planning
- Network Review and Strategy
- Policy Development
- SharePoint Design
- Annual budgeting
- Security Audit
Tactical Services expand upon the daily activities of network management to focus on specific areas of need. These services are can be utilized with a formal scope of work or on an ad hoc basis and can be invoiced on firm, fixed price, or on a time and material basis. Typical Tactical Services include:
- Service Implementation
- Network Refresh
- Vendor Management
While the goal is always to prevent and resolve all issues remotely, there are situations that just require someone on-site. C3 Integrated Solutions On-Site Support provides personalized care for your users. Typically, on-site support is scheduled in regular appointments, built around a block-hour model, allowing for a consistent presence to handle any issues as they arise. Additionally, a regular on-site presence can support trends with users and make proactive recommendations based on observations around the office.